Quick Search

Seller Id
Advanced Search
Gift Cards
Checkout a Gift Card

Our secure web pages are hosted by Chrislands Inc, who use a Thawte SSL Certificate to ensure secure transmission of your information.
Fully Trusted SSL Certificate

Author Name    Ram Charan

Title   What the Customer Wants You to Know: How Everybody Needs to Think Differently About Sales

Binding   Hard Cover

Book Condition   New

Jacket Condition   New

Edition   First Edition

Size   15 x 23 Cm

Publisher   New Delhi, India Penguin 2008

ISBN    067008185X / 9780670081851

Seller ID   021392

From the bestselling author of What the CEO Wants You to Know—how to rethink sales from the outside in. More than ever these days, the sales process often turns into a war about price—a frustrating, unpleasant war that takes all the fun out of selling. But there’s a better way to think about sales, says bestselling author Ram Charan, who is famous for clarifying and simplifying difficult business problems. Instead of starting with your product or service, start with your customer’s problems. Focus on becoming your customer’s trusted partner, someone he or she can turn to for creative, cost-effective solutions that are based on your deep knowledge of his values, goals, problems, and customers. This powerful book will teach you: • How to gain a deeper knowledge of your customer’s company, including costs, values, and how decisions really get made • How to help your customer improve margins and drive revenue growth • How to focus on your customer’s customers • How to work with other departments in your own company to customize better solutions • How to make price much less of an issue Someday, every company will listen more closely to the customer, and every manager will realize that sales is everyone’s business, not just the sales department’s. In the meantime, this eye-opening book will show you how to get started. ‘An insightful theorist’—Jack Welch Printed Pages: 192.

Sales Customer

Price = 7.50 USD

Books of related interest
Palmistry Made Easy
Richard Webster
7.00 USD
Add to Shopping Cart

Novice to Master: An Ongoing Lesson in the Extent of My Own Stupidity
Soko Morinaga
9.95 USD
Add to Shopping Cart

Ludwig Wittgenstein: Ethics and Religion
Kali Charan Pandey (ed.)
15.95 USD
Add to Shopping Cart

My Kumaon: Uncollected Writings
Jim Corbett
5.25 USD
Add to Shopping Cart

God's Mechanism of Control Over Man and Other Organisms
Dr Shyama Charan
1.05 USD
Add to Shopping Cart

Some Ksatriya Tribes of Ancient India
Bimala Charan Law
9.85 USD
Add to Shopping Cart

The Game-Changer: How Every Leader Can Drive Everyday Innovation
A.G. Lafley and Ram Charan
11.95 USD
Add to Shopping Cart

Kalatattvakosa (A Lexicon of Fundamental Concepts of the Indian Arts), 6 Vols.
Sukumar Chattopadhyay and Narasingha Charan Panda (eds)
99.95 USD
Add to Shopping Cart

Kalatattvakosa (A Lexicon of Fundamental Concepts of the Indian Arts): Volume VI: Appearance/Symbolic Form (Abhasa)
Sukumar Chattopadhyay and Narasingha Charan Panda (eds)
24.95 USD
Add to Shopping Cart

Buddha: A Story of Enligjtenment
Deepak Chopra
9.95 USD
Add to Shopping Cart

Cecelia Ahern
6.48 USD
Add to Shopping Cart

A Descriptive Catalogue of Rajasthani Manuscripts in the Collection of the Asiatic Society: Part II
Ambika Charan Mhamia (compiled and edited)
27.00 USD
Add to Shopping Cart


Questions, comments, or suggestions
Please write to info@mrmlonline.com
Copyright©2016. All Rights Reserved.
Powered by ChrisLands.com